About Contact

Privacy Policy

Version 1.0, last updated: April 2026

1. General Information

Protecting your personal data is important to us.

This Privacy Policy explains how we collect, use, and process your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Controller

The controller responsible for data processing is:

Andrea Rendl GmbH
Leopold Ungar Platz 2/2/1
1190 Vienna
Austria
Email: [email protected] 

3. Data We Collect

We may collect and process the following categories of personal data:

  • Contact details (name, email address)
  • Billing information (address, payment details)
  • Account data (login information, course access)
  • Communication data (messages, emails, chat interactions)
  • Usage data (interaction with website, course progress)
  • Technical data (IP address, browser type, device information)

4. Purpose of Data Processing

We process personal data for the following purposes:

  • Providing access to digital products and services
  • Processing payments
  • Customer communication and support
  • Sending emails (e.g. course updates, newsletters if consented)
  • Improving our website and services
  • Ensuring security and preventing misuse

5. Legal Basis (GDPR)

We process your data based on:

  • Art. 6(1)(b) GDPR – performance of a contract
  • Art. 6(1)(a) GDPR – consent (e.g. newsletter, marketing)
  • Art. 6(1)(f) GDPR – legitimate interests (e.g. website security, analytics)

6. Payment Processing

Payments are processed via Kajabi Payments, which may involve services such as:

  • Stripe

Payment data is processed directly by the payment provider and not stored by us.

7. Email Marketing & Communication

We use Kajabi to manage:

  • email communication
  • newsletters
  • customer accounts

You will only receive marketing emails if you have explicitly consented.

You may unsubscribe at any time via the link in any email.

8. Use of Manychat

We use ManyChat to communicate via social media platforms (e.g. Instagram).

If you interact with automated messages:

  • your username and interaction data may be processed
  • this is based on your consent through interaction

9. Cookies & Tracking

Our website uses cookies and similar technologies to ensure the proper functioning of the website and to gain general insights into how our content is used.

9.1 Essential cookies (Kajabi)

This website is hosted on Kajabi. Kajabi uses certain cookies that are strictly necessary for the operation, security, and basic functionality of the website.

These cookies may include, for example:

  • session and authentication cookies
  • security-related cookies
  • technical infrastructure cookies required for page delivery

These cookies are essential to provide the website and its features (e.g. login areas, page display, or security functions).

👉 As these cookies are strictly necessary, they are used without requiring consent in accordance with Art. 6(1)(f) GDPR and applicable ePrivacy regulations.

 

9.2. Privacy-friendly analytics (Plausible Analytics)

We use Plausible Analytics, a privacy-friendly analytics service provided by Plausible Insights OÜ (Estonia), to better understand how visitors use our website.

Plausible Analytics:

  • does not use cookies
  • does not collect personal data
  • does not track users across websites
  • does not create personal user profiles

Instead, only aggregated and anonymized data is processed, such as:

  • page views
  • referring websites (e.g. how you found our site)
  • approximate location (country level only)
  • device, browser, and operating system

This data cannot be used to identify you personally.

The use of Plausible Analytics is based on our legitimate interest (Art. 6(1)(f) GDPR) in operating and improving our website in a privacy-friendly way.

 

9.3. Managing cookies

You can control and delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

 

10. Use of Zoom

For live sessions, we use Zoom.

When participating:

  • your name, audio, and video may be processed
  • sessions may be recorded (if applicable and communicated in advance)

11. Data Storage & Retention

We store personal data only as long as necessary:

  • for contractual obligations
  • for legal retention periods
  • until consent is withdrawn (where applicable)

12. Data Sharing

We may share data with service providers necessary for our operations, including:

  • Kajabi (platform hosting)
  • payment providers (e.g. Stripe)
  • communication tools (e.g. Manychat, Zoom)

These providers process data on our behalf or as independent controllers.

13. International Data Transfers

Some of the above service providers may process data outside the European Union.

In such cases, appropriate safeguards are used, such as:

  • Standard Contractual Clauses (SCCs)

14. Your Rights (GDPR)

You have the right to:

  • access your data
  • correct inaccurate data
  • request deletion
  • restrict processing
  • data portability
  • withdraw consent at any time

To exercise your rights, contact: [email protected]

15. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

In Austria, this is:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
www.dsb.gv.at

16. Data Security

We implement appropriate technical and organizational measures to protect your data.

17. Updates to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website.

The version of the Terms & Conditions valid at the time of purchase shall apply.