Privacy Policy
Version 1.0, last updated: April 2026
1. General Information
Protecting your personal data is important to us.
This Privacy Policy explains how we collect, use, and process your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Controller
The controller responsible for data processing is:
Andrea Rendl GmbH
Leopold Ungar Platz 2/2/1
1190 Vienna
Austria
Email: [email protected]
3. Data We Collect
We may collect and process the following categories of personal data:
- Contact details (name, email address)
- Billing information (address, payment details)
- Account data (login information, course access)
- Communication data (messages, emails, chat interactions)
- Usage data (interaction with website, course progress)
- Technical data (IP address, browser type, device information)
4. Purpose of Data Processing
We process personal data for the following purposes:
- Providing access to digital products and services
- Processing payments
- Customer communication and support
- Sending emails (e.g. course updates, newsletters if consented)
- Improving our website and services
- Ensuring security and preventing misuse
5. Legal Basis (GDPR)
We process your data based on:
- Art. 6(1)(b) GDPR – performance of a contract
- Art. 6(1)(a) GDPR – consent (e.g. newsletter, marketing)
- Art. 6(1)(f) GDPR – legitimate interests (e.g. website security, analytics)
6. Payment Processing
Payments are processed via Kajabi Payments, which may involve services such as:
- Stripe
Payment data is processed directly by the payment provider and not stored by us.
7. Email Marketing & Communication
We use Kajabi to manage:
- email communication
- newsletters
- customer accounts
You will only receive marketing emails if you have explicitly consented.
You may unsubscribe at any time via the link in any email.
8. Use of Manychat
We use ManyChat to communicate via social media platforms (e.g. Instagram).
If you interact with automated messages:
- your username and interaction data may be processed
- this is based on your consent through interaction
9. Cookies & Tracking
Our website uses cookies and similar technologies.
Cookies are used to:
- ensure functionality
- analyze usage
- improve user experience
We may use tools such as:
- Google services (e.g. analytics)
You can manage cookie preferences through your browser settings.
10. Use of Zoom
For live sessions, we use Zoom.
When participating:
- your name, audio, and video may be processed
- sessions may be recorded (if applicable and communicated in advance)
11. Data Storage & Retention
We store personal data only as long as necessary:
- for contractual obligations
- for legal retention periods
- until consent is withdrawn (where applicable)
12. Data Sharing
We may share data with service providers necessary for our operations, including:
- Kajabi (platform hosting)
- payment providers (e.g. Stripe)
- communication tools (e.g. Manychat, Zoom)
These providers process data on our behalf or as independent controllers.
13. International Data Transfers
Some of the above service providers may process data outside the European Union.
In such cases, appropriate safeguards are used, such as:
- Standard Contractual Clauses (SCCs)
14. Your Rights (GDPR)
You have the right to:
- access your data
- correct inaccurate data
- request deletion
- restrict processing
- data portability
- withdraw consent at any time
To exercise your rights, contact: [email protected]
15. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority.
In Austria, this is:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
www.dsb.gv.at
16. Data Security
We implement appropriate technical and organizational measures to protect your data.
17. Updates to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.
The version of the Terms & Conditions valid at the time of purchase shall apply.
